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Returns & Exchanges
We want you to love your Jo Loves purchase. If you are not completely satisfied, you may return unopened and unused products within 30 days of delivery.
1
Initiate Return
Contact our support team or use our online portal to request a Return Merchandise Authorization (RMA) number.
2
Prepare Package
Place the unused items in their original packaging, ensuring the seal is intact for hygiene reasons.
3
Ship Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Refund
Once our warehouse inspects the return, your refund will be processed back to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing